Terms of Service

1. Introduction These Terms of Service ("Terms") form a binding agreement between you ("User") and Let's Play Together ("LPT", "we" or "the Service"), operated from Chile, governing access to and use of the Let's Play Together software (desktop broadcaster app, web viewer client and related services). By creating an account, downloading the software or using the Service you accept these Terms. If you disagree, do not use the Service. 2. Description of the Service LPT is a peer-to-peer game streaming platform that lets a host ("Broadcaster", also "Stream Host") share their computer's screen and audio in real time with other users ("Viewers", also "co-players") to play together remotely. The Service consists of a Windows or Linux desktop application and a web interface at play.letsplaytogether.app. 3. Account and registration To use full features you must create an account with a valid email. You are responsible for keeping your password confidential and for all activity under your account. You must be at least 18 years old to use the Service. Registration and use by minors under 18 is not permitted under any circumstances; if we detect that an account belongs to a minor, we will close it and delete the associated data in accordance with the Privacy Policy. Notify us immediately of any suspected unauthorized use of your account at legal@letsplaytogether.app. 4. Free service Let’s Play Together is a 100% free service. We do not charge for its use: there are no paid plans, no subscriptions, no passes, and no charges of any kind. All available features are offered at no cost. If we introduce any optional paid mode in the future, we will notify you by email and within the Service in advance, and update these Terms before activating it. 5. No charges or refunds Since the Service is free, there are no payments, refunds, or cancellations to manage. We do not store card data and we do not make charges of any kind. If we enable any optional paid feature in the future, we will publish its refund and cancellation policy before activating it. 6. Acceptable use By using the Service you agree not to: - Share content you do not own or have the right to transmit (pirated games, movies, third-party copyrighted material without license). - Harass, threaten, discriminate against, or expose others to sexual content without consent. - Transmit illegal material, including content that exploits minors, promotes violence, or incites hatred. - Use the Service for cryptocurrency mining, botnets, denial-of-service attacks, spam, phishing, or malware distribution. - Attempt to bypass technical measures, perform unauthorized reverse engineering, or access third-party accounts. - Resell or sublicense the Service without written authorization. We may suspend or terminate your account without refund if you breach this section, and we may immediately and proportionally apply any of the measures set out in clause 10.2. 7. User content and technical intermediary role 7.1 Role of LPT. The Service operates as a technical real-time transmission intermediary (mere conduit), within the meaning of article 85 N.° 3 of Chile's Law 20.435, article 12 of EU Directive 2000/31/EC, section 512(a) of the United States Digital Millennium Copyright Act (DMCA), and analogous principles recognized in other jurisdictions. We do not initiate transmissions, we do not select their recipients beyond the viewers the broadcaster invites, and we do not modify transmitted content. Connections are peer-to-peer direct between broadcaster and viewers; when direct P2P is not feasible, data is relayed through our TURN nodes in transparent relay mode, without storage or inspection of its content. 7.2 No pre-screening. We do not perform prior review, filtering, or active monitoring of content users transmit. Any content you transmit remains yours. You are solely responsible for what you transmit and for complying with third-party rights (copyright, image rights, data protection, etc.). 7.3 Reactive moderation model. We do NOT perform automated moderation with artificial intelligence, nor do we capture screenshots of active transmissions, nor do we run real-time content analysis. This is a deliberate choice: we want to preserve the P2P nature of the Service and the privacy of gaming sessions between friends. Our moderation is exclusively reactive — we act upon receiving viewer reports or formal notices from third parties (clause 7.4). If in the future we evaluate changing this model, we will notify you by email and within the Service at least 30 days in advance, and we will accept your rejection as valid grounds to terminate your account without penalty. 7.4 Notice-and-takedown procedure. If you believe content transmitted through the Service infringes copyright, is illegal, or breaches these Terms, you may notify us at abuse@letsplaytogether.app providing: (i) identification of the content and of the room (slug); (ii) identification of the right holder or legal interest affected; (iii) grounds for the complaint and a copy of the authorization or title where applicable; (iv) a good-faith statement and contact details. We will assess the notice within a reasonable period (target: 48 business hours) and may, depending on severity and plausibility, close the room, regenerate its slug, suspend or terminate the broadcaster's account, or preserve logs for authorities. The affected user may submit a counter-notice to the same address. This procedure complies with applicable obligations under the DMCA (US), the EU Digital Services Act (DSA) article 16, and Chile's Law 20.435. 7.5 Strictly prohibited content — zero tolerance. In addition to the prohibitions in clause 6, it is strictly forbidden to transmit, distribute, or facilitate (i) child sexual abuse material (CSAM) in any form; (ii) non-consensual intimate imagery (NCII); (iii) content that directly incites violence against identifiable persons. In any such case we will close the room immediately, permanently terminate the account, preserve available logs, and report the facts to competent authorities. 8. Intellectual property The LPT software, brand, logo, interface and documentation are owned by us or our licensors. We grant you a personal, limited, non-exclusive and revocable license to use the Service in accordance with these Terms. 9. Availability and limitation of liability The Service is provided "as is". We do not guarantee uninterrupted availability, error-free operation, or fitness for a particular purpose. To the maximum extent permitted by law, our total accumulated liability to you will not exceed the amount paid by you to the Service in the 12 months preceding the event giving rise to the claim. We are not liable for indirect damages, loss of profits, or loss of data. 10. Termination and enforcement actions 10.1 Termination by the user. You may stop using the Service and close your account at any time from the account portal. 10.2 Available measures. Upon breach of these Terms, plausible abuse reports, or legal requirements, we may — proportionally to severity — (a) kick viewers from a room, (b) close the active room and disconnect all viewers, (c) regenerate the public slug invalidating the current link, (d) suspend the account temporarily for a set period, or (e) terminate the account permanently. Temporary suspensions expire automatically after the set period; permanent termination is final and requires a formal review request to legal@letsplaytogether.app to be reconsidered. 10.3 Audited log. Moderation actions are recorded in an internal audited log including the action, reason, responsible administrator, and timestamp; this log is retained in accordance with the periods stated in the Privacy Policy. 10.4 Survival. Upon closure you lose access to the Service; clauses that by their nature must survive (payment, limitation of liability, intellectual property, governing law) will remain in force. 10.5 Broadcaster — specific moderation and killswitch policy. Broadcasters assume additional responsibilities for being the source of content transmitted in a room and for managing the viewers they invite: (a) Room accountability. You are responsible for what you transmit and, within your room, for the conduct of the viewers you invited when we receive plausible reports about it. This responsibility does not make you a legal moderator vis-à-vis third parties, but it does make you the operational owner of the room: you must close it or invoke our tools when a viewer acts outside the Terms. (b) Immediate killswitch. For grave violations (CSAM, NCII, direct incitement to violence against identifiable persons, clear transmission of copyright-protected material without authorization, or use of your room as a network attack vector against third parties) we may cut your stream and close the room immediately, without prior notice and without a preceding strike. Access to the broadcaster software is blocked while the review is completed. (c) Strike policy for minor or moderate violations. For less severe conduct (repeated abusive language, spam, behavior that degrades other users' experience, identity concealment to evade previous suspensions) we apply a graduated model: first occurrence → email warning; second → 7-day temporary suspension; third → permanent termination. The counter resets after 12 months without new incidents. (d) Effect of moderation actions. The Service is free, so moderation actions involve no charges or refunds. A permanent termination ends account access under this clause. (e) Right to appeal. Any moderation action may be appealed to legal@letsplaytogether.app within 30 days of its application, attaching your account identifier or the slug of the affected room and any context you consider relevant. We will respond within a reasonable time. Appeals are reviewed seriously: a non-trivial share of reports come from coordinated viewer raids, and we validate them before making any action permanent. 11. Changes We may update these Terms. If the change is material we will notify you by email or within the Service at least 15 days in advance. Continued use after the effective date constitutes acceptance. 12. Governing law and jurisdiction These Terms are governed by the laws of the Republic of Chile. Any dispute will be submitted to the ordinary courts of Santiago, Chile, without prejudice to the mandatory rights the consumer's country of residence grants. 13. Contact For any legal inquiry, email legal@letsplaytogether.app.